Warranties & Policies

Troubleshooting

Before you skip below and submit a Warranty and RMA request, please check our troubleshooting guide to see if your issue can be easily fixed.

Warranty Return and RMA Request

Log into your account here. If you do not have an account, please register for one.

Select the order you wish to request warranty service for from the list.

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Click “Request Warranty” to initiate the warranty process.

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If your warranty order is not listed, please Contact Us.

Send your light to the address below with a copy of the email you will receive in the box and the RMA number contained in that email on the outside of the box.

Jet Lites Warranty Service
12100 Thomas Creek Road
Reno, NV 89511