Customer Service

JET Lites’ products are built by mountain bikers for mountain bikers, and our commitment to your night-riding experience extends to our customer service. When you invest in one of our systems, we will continue to support the system for at least 2 years with replacement parts and battery upgrades, and offer a 1-year warranty on all manufacture-related problems. Simply call or e-mail with your issue, and we will do our best to resolve it within a couple days. You’ll probably talk to an owner.

Secure transactions

Your privacy and security is important to us, so we employ the latest security certified technology in our online store. You can rest assured that your identity and car information are handled in the safest way possible to protect you from fraud. Of course we can handle transactions over the phone as well.